Issues

I have a card but balance says $0
Please ensure the have already given us a call at 1-877-412-2646 to go through the verification process to activate your card. When your card becomes activat...
Fri, 16 Aug, 2019 at 10:43 PM
Changing from a virtual to physical card or vice versa
All Localcoin prepaid card owners can own either a physical or virtual prepaid card, but not both. Customers seeking to change their prepaid card from a vir...
Fri, 16 Aug, 2019 at 12:40 PM
Card declined due to insufficient funds
For purchases where the total amount of the transaction (including any applicable taxes, tips or gratuities) exceeds the balance on the prepaid card, the tra...
Fri, 16 Aug, 2019 at 12:37 PM
My card doesn't have a chip
Our prepaid debit cards do not come with a chip and unable to be tapped. All purchases are made using the magnetic strip found on the back of the card. 
Fri, 16 Aug, 2019 at 12:39 PM