Issues

A collection of reported issues using Flexepin on Localcoin

Voucher type or value is not accepted
​Flexepin Voucher’s that have a value of $500 are no longer supported on our website. We apologize for the inconvenience in advance.​
Thu, 15 Aug, 2019 at 8:35 PM
Invalid Crypto Wallet
Only Bitcoin addresses (Not Bitcoin Cash) can be inputted to redeem your Flexepin voucher. A Bitcoin address, or simply address, is an identifier of 26-35 a...
Thu, 15 Aug, 2019 at 8:48 PM
It says my voucher was used but it didn’t go through
If your card said it was used but you didn't receive your bitcoin then we have successfully sent you your bitcoin. Please allow up to 20 minutes for yo...
Sat, 17 Aug, 2019 at 9:56 PM
Flexepin Voucher not Found
Flexepin Vouchers purchased outside of Canada cannot be redeemed with Localcoin. Please ensure that your Flexepin Voucher was purchased within Canada. 
Thu, 15 Aug, 2019 at 8:50 PM
Phone Number not Found
To ensure the integrity of our validation and to protect our customers, we cannot accept VoIP and Landline phone numbers. Please ensure you are using a mobi...
Sat, 17 Aug, 2019 at 12:12 PM
Nothing happens after inputting all information
To troubleshoot this issue, please complete the following:  Clear your browser's cache/history  Refresh your browser and fill out all the blank f...
Sat, 17 Aug, 2019 at 12:15 PM
Invalid Input Pin Format
On the first step, the Flexepin code needs to be inputted on the top while the bitcoin address is inputted on the bottom portion of the box. 
Sat, 17 Aug, 2019 at 10:00 PM
Rate amount Exceeded
Please ensure you are abiding by our funding limits. If you are using a bitcoin address from Leolist, please get a new address from them. Leolist will often...
Sat, 17 Aug, 2019 at 10:03 PM
Invalid crypto address format
Only Bitcoin addresses (Not Bitcoin Cash) can be inputted to redeem your Flexepin voucher. A Bitcoin address, or simply address, is an identifier of 26-35 a...
Thu, 22 Aug, 2019 at 2:26 PM