FAQ

What currencies do you accept at the ATM?
We only accept Canadian Dollar bills at all of our locations in Canada. We accept all denominations (eg. 5s, 10s, 20s, 50s, and 100s).
Wed, 11 Sep, 2019 at 9:08 AM
What wallet do you recommend?
Although we do not endorse any wallets, our personal recommendation is Exodus. No account setup is required, and it is the easiest wallet to use. You can do...
Sun, 18 Aug, 2019 at 8:16 AM
I need to speak to someone on the phone
You can give us a call at 1-877-412-2646. Monday to Friday: 9:00AM to 10:00PM EST (Toronto Time)
Fri, 16 Aug, 2019 at 10:48 PM
My order was cancelled and I already sent payment!
Rest assured that if you sent payment but they arrived after the time limit, we will continue to process your order.  Since the price of bitcoin is very...
Sat, 17 Aug, 2019 at 10:09 PM
Can I send you a picture of my issue?
Yes. Sending us a picture/screenshot will better help us understand the issue you are experiencing. You can send the picture to help@localcoin.ca.
Sat, 17 Aug, 2019 at 7:44 AM
How do I reset my password?
Please visit the login page: https://localcoin.ca/my-account/  Under the "Log In"  button, please click "Lost your Password?" Enter y...
Tue, 27 Aug, 2019 at 9:23 AM