Here are some tips to ensure your bitcoin address will be scanned at our ATM:
- Turn up the brightness on your phone all the way up
- Hold your phone against the glass window (top left on the machine) for 5 seconds. Remove the phone, the cash receptor should turn blue
- Ensure your QR code is fully shown on the screen and not cut off
- Ensure you are using the correct address with the cryptocurrency you intend to purchase (bitcoin address to purchase bitcoin). A bitcoin address will start with either a "1", "3", or "bc1"
If all else fails, we recommend you download Exodus (www.exodus.io) to use as your bitcoin wallet.