General

All about what the prepaid cards are about.

What happens if I lose my card?
Lost or stolen prepaid cards should be reported immediately to TruCash Customer Service at 1-800-624-6171, Monday to Friday 9:00AM to 5:00PM Eastern Standard...
Fri, 16 Aug, 2019 at 12:31 PM
Are there any purchasing exceptions when using my card?
Most of the time the Localcoin prepaid VISA card can be used wherever VISA is accepted, however there are a handful of exceptions. For example, tolerance is...
Fri, 16 Aug, 2019 at 12:32 PM
Can I do multiple withdrawals with the card?
Yes. Your card is reloadable and you can use it as many times as you like. There is no limit on the number of times you can use the card in stores or online.
Fri, 16 Aug, 2019 at 11:22 PM
Can I order two debit cards to the same address?
No. You can have either a physical prepaid card or a virtual prepaid card but not both. Only 1 prepaid card per customer.
Tue, 20 Aug, 2019 at 11:05 AM
Where can I withdraw cash using my debit card?
You can withdraw funds from ATMs where Visa or Plus is accepted. Use this link to find one near you: Visa Locator
Wed, 26 Feb, 2020 at 5:36 PM
Can I withdraw cash using my debit card?
Yes! If you have one of our physical prepaid cards, you can visit a traditional ATM to withdraw cash. You will need to use your PIN to authenticate yourself. 
Wed, 11 Sep, 2019 at 11:11 AM
How do I setup my PIN?
Please visit card.localcoin.ca to setup your PIN for your prepaid VISA card.   
Thu, 12 Sep, 2019 at 1:39 PM
How do I check my card balance?
Customers can check their prepaid card balance using the following steps: Visit https://card.localcoin.ca  Log in using the same card number and passw...
Thu, 19 Dec, 2019 at 2:13 PM
Will my Bitcoin increase with the market if I buy a prepaid card?
No. At the time of reloading your card, your bitcoin are sold and converted into Canadian Dollars. The balance on your card is denominated in Canadian Dolla...
Tue, 24 Dec, 2019 at 11:03 AM
Where do I get my virtual card?
The virtual prepaid VISA card number will be issued to you via email within 2 - 5 business days. Once received, you are required to call Localcoin to obtain...
Tue, 31 Dec, 2019 at 1:38 PM