FAQ

What currencies do you accept at the ATM?
We only accept Canadian Dollar bills at all of our locations in Canada. We accept all denominations (eg. 5s, 10s, 20s, 50s, and 100s). For our locations...
Wed, 26 Feb, 2020 at 10:35 AM
What wallet do you recommend?
Although Localcoin does not endorse any wallets, we do offer some recommendations Crypto.com is extremely user friendly and offers a slew of features whic...
Thu, 27 Feb, 2020 at 6:04 PM
I need to speak to someone on the phone
You can give us a call at 1-877-412-2646. Monday to Friday from 10:00AM to 10:00PM EST Saturday and Sunday from 11:00AM to 7:00PM EST
Wed, 26 Feb, 2020 at 5:36 PM
My order was cancelled and I already sent payment!
Rest assured that if you sent payment but they arrived after the time limit, we will continue to process your order.  Since the price of bitcoin is very...
Thu, 27 Feb, 2020 at 4:52 PM
Can I send you a picture of my issue?
Yes. Sending us a picture/screenshot will better help us understand the issue you are experiencing. You can send the picture to help@localcoin.ca alongside ...
Thu, 27 Feb, 2020 at 4:53 PM
How do I reset my password?
Please visit the login page: https://localcoin.ca/my-account/  Under the "Log In"  button, please click "Lost your Password?" Enter y...
Tue, 27 Aug, 2019 at 9:23 AM
Job Opportunities
If you are interested in joining Localcoin, please send us an email at: careers@localcoin.ca 
Thu, 19 Dec, 2019 at 2:17 PM