To troubleshoot this issue, please complete the following:
- Clear your browser's cache/history
- Refresh your browser and fill out all the blank fields for step 1 and step 2
- If there is a field that does not apply to you, please enter "N/A".
- Make sure the phone number you are entering is a mobile phone number and not a VOIP or landline.
If none of the above works, we suggest trying another computer. If the error still persists, we kindly ask that you try again within a few hours.