Rest assured, we can manually provide you a receipt. If you did not get a receipt because there was an error, please contact us at with the email title “ATM Receipt Request”. In it, please specify to the best of your knowledge the following:

  1. Location
  2. Approximate time
  3. Type and amount purchased (both in units of CAD and crypto)
  4. Crypto address used (last 5 characters)
  5. Tx ID (if you have it)